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Frequently Asked Questions..... Hopefully the questions we've answered below help you but if there is anything you're still not sure about please do not hesitate and give us a call on 01733 243305 or send us an email. |
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Q - What do I need to bring with me to La Maison D'Hibou? |
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A - Unfortunatley we are not able to provide a linen service, therefore you will need to bring your own sheets (3 x double + 4 x single), pillow cases (12+), 4 x single duvet covers (or sleeping bags) and 3 double duvet covers plus towels and tea towels. There are also loads of blankets should you need them. |
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Q - When do I need to pay the balance of the holiday? |
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| A - We ask that the balance outstanding be paid no later than 8 weeks before the first day of hire. If the period between booking and first day of the holiday is less than 8 weeks the full balance & security deposit will be required. | |||
| Q At the start/end of the season will the swimming pool be operational? | |||
| A - The pool is not heated and I'm afraid that we cannot guarentee the availability of the pool at either the start of the end of the season due to the weather. | |||
| Q I'm going early/late in the season will it still be warm? | |||
| A - Although Charente is a sunny region of France, in early and late season after a sunny day the evenings may feel a little cool. You are advised to bring some warmer clothing for the evenings. | |||
| Q - How will I know where it is and how to get there? | |||
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A - Two weeks before your first day we will send you comprehensive directions on how to get to LMD and a set of keys, you must return the keys directly after your return in order for us to release your security deposit |
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| Q - What are the restaurants like? | |||
| A - There are many places in which you can eat out locally, though most are closed on Sunday evenings. Dressing up is OK for some of the larger restaurants but for most of the local ones you will feel more comfortable in casual gear. | |||
| Q - Will I be asked to pay a security deposit? | |||
| A - Yes. When the balance payment is due you will also be asked to pay a security deposit of £100 per week. This is refundable assuming no damage occurs. | |||
| Q - Does the house have a television? | |||
| A - Dial the clock back 30 years. I'm afraid that LMD is a TV free zone by design. But there are loads of books, games and CD's & music cassettes for you to use during your stay. | |||
| Q - What time must I vacate the property on my last day? | |||
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A - We ask that guests leave the property by 11am ensuring that the villa is left in a clean and tidy condition and that all rubbish has been disposed of, or recycled, accordingly. |
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| Q - The weeks I'd like are already booked, how do I reserve the following year? | |||
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A - Simply send us a message with your name, address, phone and email and we'll be sure to offer those weeks to you before anyone else and before we advertise in the press. You need not pay any advanced fee for reservations in the following year. |
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Best viewed at 640 x 480 with IE4 or later Produced for LMD by The Whizzbang Media Company - Copyright LMD2001 |
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